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An evaluation of the initiatives and the progress made on e-government services in the EU

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dc.contributor.author Sideridis, AB en
dc.contributor.author Pimenidis, E en
dc.contributor.author Protopappas, L en
dc.contributor.author Koukouli, M en
dc.date.accessioned 2014-06-06T06:51:38Z
dc.date.available 2014-06-06T06:51:38Z
dc.date.issued 2012 en
dc.identifier.issn 18678211 en
dc.identifier.uri http://dx.doi.org/10.1007/978-3-642-33448-1_35 en
dc.identifier.uri http://62.217.125.90/xmlui/handle/123456789/5604
dc.subject e- services en
dc.subject e-democracy en
dc.subject e-government en
dc.subject e-government indicators en
dc.subject Public Administration en
dc.subject.other Digital interactions en
dc.subject.other e- services en
dc.subject.other E-democracy en
dc.subject.other e-Government en
dc.subject.other E-government services en
dc.subject.other European Commission en
dc.subject.other European union en
dc.subject.other Government agencies en
dc.subject.other On-line service en
dc.subject.other Public administration en
dc.subject.other Economic and social effects en
dc.subject.other Government data processing en
dc.subject.other International law en
dc.subject.other Management en
dc.subject.other Sustainable development en
dc.title An evaluation of the initiatives and the progress made on e-government services in the EU en
heal.type conferenceItem en
heal.identifier.primary 10.1007/978-3-642-33448-1_35 en
heal.publicationDate 2012 en
heal.abstract The European Union (EU) member states have over the past decade been actively developing their e-government services. These services cover a whole range of Public Administration activities aiming to integrate digital interaction between government agencies, government and citizens, as well as government and businesses. This paper provides a review of the criteria used in evaluating e-government services worldwide. Emphasis is given on the progress made by EU States as well as their commitment in meeting European Commission's requirements. Furthermore, the degree of European stakeholder's (citizen, business and organisations) satisfaction is estimated and compared to the availability of these online services. © 2012 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering. en
heal.journalName Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering en
dc.identifier.volume 99 LNICST en
dc.identifier.doi 10.1007/978-3-642-33448-1_35 en
dc.identifier.spage 263 en
dc.identifier.epage 270 en


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