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Agricultural e-government services: An implementation framework and case study

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dc.contributor.author Ntaliani, M en
dc.contributor.author Costopoulou, C en
dc.contributor.author Karetsos, S en
dc.contributor.author Tambouris, E en
dc.contributor.author Tarabanis, K en
dc.date.accessioned 2014-06-06T06:50:00Z
dc.date.available 2014-06-06T06:50:00Z
dc.date.issued 2010 en
dc.identifier.issn 01681699 en
dc.identifier.uri http://dx.doi.org/10.1016/j.compag.2009.09.008 en
dc.identifier.uri http://62.217.125.90/xmlui/handle/123456789/4938
dc.subject Agriculture en
dc.subject Electronic government en
dc.subject Web services en
dc.subject Workflow patterns en
dc.subject.other Agricultural sector en
dc.subject.other e-Government en
dc.subject.other E-government services en
dc.subject.other E-government systems en
dc.subject.other Electronic government en
dc.subject.other Open-source solutions en
dc.subject.other Public services en
dc.subject.other Roadmap en
dc.subject.other TAM model en
dc.subject.other Technical interoperability en
dc.subject.other Technology advancement en
dc.subject.other Workflow patterns en
dc.subject.other Agriculture en
dc.subject.other Computer software reusability en
dc.subject.other Cost effectiveness en
dc.subject.other Interoperability en
dc.subject.other Management en
dc.subject.other Technological forecasting en
dc.subject.other Web services en
dc.subject.other Government data processing en
dc.subject.other agricultural technology en
dc.subject.other farmers attitude en
dc.subject.other Internet en
dc.subject.other local government en
dc.subject.other modernization en
dc.subject.other optimization en
dc.subject.other service provision en
dc.subject.other stakeholder en
dc.subject.other Greece en
dc.title Agricultural e-government services: An implementation framework and case study en
heal.type journalArticle en
heal.identifier.primary 10.1016/j.compag.2009.09.008 en
heal.publicationDate 2010 en
heal.abstract Governments around the world have welcomed with much expectation e-government as a means for modernizing and optimizing the public service provision. However, there are several constraints to be surpassed for the successful provision of public services electronically. This study proposes a framework for putting traditional public services online, combining organization, management and technology advancements. It identifies stakeholders who will create or use the public service, describes and models the service, implements the e-government service and evaluates it. Workflow patterns are adopted in order to model the service in a well defined, flexible and reusable graphical way, achieving organizational interoperability of all involved stakeholders. Web services are used for implementing the e-government service as a cost-effective and technical interoperable solution. The framework has been tested for the case of an agricultural public service of the Greek Ministry of Agriculture. The development of the e-government service has been based on an open source solution and is available online. The evaluation of the service has been based on the TAM model and farmers' characteristics. Furthermore, the overall value of the framework for the agricultural sector has been assessed. Concluding, the framework may serve as a roadmap for deploying e-government systems and services. Its application in the agricultural sector has provided promising results and evinced that it can be considered as a cost-effective and simple process, achieving aspects of organizational and technical interoperability, transparency and efficiency. © 2009 Elsevier B.V. All rights reserved. en
heal.journalName Computers and Electronics in Agriculture en
dc.identifier.issue 2 en
dc.identifier.volume 70 en
dc.identifier.doi 10.1016/j.compag.2009.09.008 en
dc.identifier.spage 337 en
dc.identifier.epage 347 en


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