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A perceptual divide? Consumer and expert attitudes to food risk management in Europe

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dc.contributor.author Krystallis, A en
dc.contributor.author Frewer, L en
dc.contributor.author Rowe, G en
dc.contributor.author Houghton, J en
dc.contributor.author Kehagia, O en
dc.contributor.author Perrea, T en
dc.date.accessioned 2014-06-06T06:47:35Z
dc.date.available 2014-06-06T06:47:35Z
dc.date.issued 2007 en
dc.identifier.issn 13698575 en
dc.identifier.uri http://dx.doi.org/10.1080/13698570701612683 en
dc.identifier.uri http://62.217.125.90/xmlui/handle/123456789/3693
dc.subject Denmark en
dc.subject Expert-lay discrepancy en
dc.subject Food risk management en
dc.subject Germany en
dc.subject Greece en
dc.subject Risk communication en
dc.subject Risk perception en
dc.subject UK en
dc.subject.other article en
dc.subject.other awareness en
dc.subject.other consumer attitude en
dc.subject.other controlled study en
dc.subject.other Denmark en
dc.subject.other economic aspect en
dc.subject.other European Union en
dc.subject.other food quality en
dc.subject.other food safety en
dc.subject.other Germany en
dc.subject.other Greece en
dc.subject.other health care organization en
dc.subject.other health care planning en
dc.subject.other human en
dc.subject.other interview en
dc.subject.other mass medium en
dc.subject.other responsibility en
dc.subject.other risk management en
dc.subject.other telephone en
dc.subject.other United Kingdom en
dc.title A perceptual divide? Consumer and expert attitudes to food risk management in Europe en
heal.type journalArticle en
heal.identifier.primary 10.1080/13698570701612683 en
heal.publicationDate 2007 en
heal.abstract Crises in food risk management have often been attributed to disconnection between the stakeholders involved, as when consumers do not believe risk communications or dispute risk managers' priorities. Before this problem of disconnection can be resolved, however, there is a need to clarify the nature and extent of perceptual discrepancies between stakeholders and to establish whether mutual understanding is attainable. Our recent research has identified that food risk experts and consumers do have different interpretations of what it means for risk management to be effective. Here we describe a study that used telephone interviews to present food risk experts and consumers in four different European countries with statements (derived from our previous work) indicating the different expert and consumer perspectives on food risk management, in order to assess the participants' reactions to these. We found that, though there were areas of agreement between the experts and consumers (for example, they agreed that consumers lack relevant knowledge, that food safety is a shared responsibility and that scientific uncertainty cannot be completely avoided), there were other areas where disagreement remained (for example, on the acceptability of economic interests in food risk management and the role and quality of media reporting). These results indicate the key areas where mutual understanding and appreciation are lacking between significant stakeholders, and hence the areas that should form the target for the activities of organizations like the European Food Safety Authority in order to improve the effective implementation of food risk management practices. en
heal.journalName Health, Risk and Society en
dc.identifier.issue 4 en
dc.identifier.volume 9 en
dc.identifier.doi 10.1080/13698570701612683 en
dc.identifier.spage 407 en
dc.identifier.epage 424 en


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